by David Lively | About Retail, Blog, Communication, Family Business
Thursday afternoon I mistakenly made a post to our site that was “not ready for primetime.” I screwed up. It just so happens the screw up is exactly what I needed to help this post really make the point. You see, we make the assumption that since you...
by David Lively | About Retail, Blog, Communication, Family Business, Generations
I never gave any thought to the worldview of Willie Nelson. In fact, his pot-smoking, Jack-Daniels-drinking, hell-raising stories just doesn’t line up real well with my life plan. So when friend suggested a couple of years ago I read “The Tao of...
by David Lively | About Retail, Blog, Communication, Family Business, Generations
Peter Drucker said the purpose of business “is to create a customer.” This is true, but it is only a single layer of the truth. Another layer is described by Ogden Nash in Portrait of the Artist as a Prematurely Old Man: It is common knowledge to every...
by Amy Lively | About Retail, Blog, Communication, Family Business, Retail Idioms
Your priorities are what you do PRIOR to everything else. We spend a lot of time evaluating our priorities this time of year, making promises to lose 20 pounds and call our parents more often. Most people would say that their priority is family, or their spiritual...
by David Lively | About Retail, Blog, Family Business, Generations
Purpose statements have long tasted like stale Saltines filled with things like who founded the company, when it was founded, the company’s position as the market leader, its dedication to customer service, who its customers are, and why you should aspire to be...
by David Lively | About Retail, Blog
Can you tell she was raised in a retail store? Our daughter wrote this story as an assignment for school; the underlined words are from her spelling list. There’s still time to find the manger before the wassail runs out. Once upon a time in a little town called...