by TheLivelyMerchant | About Retail, Blog, Communication, Family Business, Marketing, Web Strategy
How to Prepare for a Global Pandemic (and beyond) Business owners spend countless hours preparing for every possible scenario. They hire and train people, select store sites, carefully choose products and set prices, and continually take the temperature of the market....
by TheLivelyMerchant | Advertising, Communication, Marketing, Social Media, Web Strategy
Digital Strategies during COVID-19 (and beyond) We are all adjusting to a new normal under COVID-19 restrictions. Life on the street and in our stores has changed dramatically as customers and employees practice social distancing, self-quarantines, and...
by David Lively | Communication, Family Business, Generations, Personality Type
Here in America, organizational success is defined by winning—often without regard to how it affects people. Employees are often described as capital. Human capital. Servant Leadership, a model that has been studied for over two centuries, defines success very...
by David Lively | About Retail, Blog, Communication
Let me tell you, conflict is ugly and messy. I personally witnessed this last week because of a major breakdown in communication with a close family friend. The older I get, the more I come to hate conflict. But nonetheless, conflict is a part of life. There is truly...
by David Lively | About Retail, Blog, Communication, Marketing
The door opens, and in walks the customer you were working with last week…what was it they were looking at? Oh yes, the dining room suite. And you were hoping they were going to add the sideboard as well. (ring-ring) But right as they walk in, the phone rings. And...
by David Lively | Blog, Communication, Family Business, Generations, Personality Type
Dr. Howard Thurman was born in 1899 in the segregated South. In 1923, Thurman graduated from Morehouse College as valedictorian. He was ordained a Baptist minister in 1925, after completing his study at the Colgate Rochester Crozer Divinity School. He then pursued...
