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by Amy Lively | Blog, Communication, Family Business, Retail Idioms
Are you trapped by technology? Do you spend 20 minutes trying to find the right words for an email that’s going to sail through cyberspace only to land three feet away on your coworker’s desk? Do you save everything into electronic files and folders but...
by Amy Lively | Blog, Communication, Family Business, Retail Idioms
You expect the rep to pick up the dinner tab. You expect your kids to get good grades. And sometimes they let you down. Not to say anything bad about your mother, but we’re only human, right? It’s somehow even more disappointing when our unmet expectations...
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by Amy Lively | Blog, Communication, Family Business, Retail Idioms
What keeps you up at night? The unpaid invoice to your biggest vendor? The grinding sound when Truck 1 changes gears? Switch gears yourself and put on your “home” hat. Does your credit card statement keep you up at night? Your son’s grades? The leaky...
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by Amy Lively | About Retail, Blog, Communication, Family Business, Retail Idioms
T tops. Duck tails. Leg warmers. Pet rocks. Ugg boots. Cabbage Patch Kids. We’ve all seen them come… and go. Trends, by definition, are here today and usually gone tomorrow, lingering just long enough for at least one embarrassing photo opportunity. We usually...
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by Amy Lively | Blog, Communication, Family Business, Retail Idioms
I got a little lecture at the airport today when the agent scolded me for not using the self-check in to change my seat assignment. We’ll save the topic of “talking yourself out of a job” for another day. Today let’s talk about rules. List the...
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by Amy Lively | Blog, Communication, Family Business, Retail Idioms
“International Talk Like A Pirate Day” is celebrated every year on September 19. So, ahoy! Let’s put the periscope up to your eye (not the one with the black patch). What do you see, Matey? What’s on the horizon? Do you see land ahead? Is there...
