by David Lively | Blog, Communication, Family Business
Today I spoke to retailers at the High Point furniture market. We discussed the two types of customers. They are transactional and relational. I’m often asked, “Which one is best?” Or, “How do I attract this type or that?” There’s...
by David Lively | Blog, Communication
This week in High Point, North Carolina, furniture retailers from around the country will be asking, “How do I survive this recession?” Come find out what’s working on Tuesday at 2:30 pm in the 12th floor resource center. There are actually six...
by David Lively | About Retail, Blog, Communication, Family Business, Generations
Foul language shouldn’t be needed to make your position clear. No one has ever accused me of of being a prude. In fact, just the opposite is more likely the case. The use of bottom rung slang is no longer my style. Today’s post is an exception because,...
by David Lively | About Retail, Blog, Communication
It has been said men likely think with their head, rarely think with their hearts, and sometimes even think with their… I wonder which brain locks in on the same-old-same-ole advertising ideas. Who’s run this? Have you seen this somewhere else? What terms make it work...
by David Lively | About Retail, Blog, Communication, Family Business
The Las Vegas furniture market is filled with great product introductions and a record number of retailers looking to fend off the summer blues. I was nicely surprised to NOT hear people complaining about how difficult business is. While it is clear things are tough,...