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by David Lively | Blog, Communication, Family Business, Generations
An entire generation of Americans is growing up with no newspapers and very few catalogs. They might not even know what a phone book looks like. Scary stuff for an old retail fart like me! This group is more concerned about value than privacy. They’ve never...
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by David Lively | Blog, Communication, Generations, Personality Type
“It is incumbent on every generation to pay its own debts as it goes. A principle which if acted on would save one-half the wars of the world.” Thomas Jefferson After listening to President Bush and then a dozen channels of political pundits and Wall...
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by David Lively | Blog, Communication, Family Business, Generations, Personality Type
Greed-is-good Yuppies and Bible-believing conservatives each handle training the same way. This morning I was thinking about personality type as it relates to training. Of course, wondering always leads me to generational questions. Remember we are living and working...
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by Amy Lively | Blog, Communication, Family Business, Generations, Retail Idioms
Turn signal flashing, Mrs. Customer carefully pulls her Buick up to your store and asks to see matching tables for her living room. Ms. Customer peels into the lot, glove box bursting with parking tickets, and asks if you have a red leather chaise for her bedroom....
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by David Lively | Blog, Communication, Family Business, Generations
Things are whacky. Never in the history of the world have four distinct generations been working in such close quarters. Craig Arthur is a Wizard of Ads partner. You can visit his site Wizard Partners if you’re interested in checking out his point of view. I was...
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by David Lively | About Retail, Blog, Communication, Family Business, Generations
I can’t remember where I downloaded this drawing but I’d like to give the artist proper credit. If any of you know where it is from, kindly contact me and I’ll change the post to give full credit. The reason I chose it for this post is because it so...
