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by Amy Lively | About Retail, Blog, Communication, Family Business, Retail Idioms
World peace. Peace of mind. Give peace a chance. Your customer might not have inner peace about shopping at your store. It’s going to cost her a lot of money. It’s going to take a lot of her time. She’s going to have to face off with salespeople who...
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by David Lively | About Retail, Blog, Communication, Family Business, Generations
I can’t remember where I downloaded this drawing but I’d like to give the artist proper credit. If any of you know where it is from, kindly contact me and I’ll change the post to give full credit. The reason I chose it for this post is because it so...
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by David Lively | About Retail, Blog, Communication, Family Business
Hello, Music City! Last weekend, we had the pleasure of attending the Boom Your Business seminar in Nashville hosted by Wizards of Ads partners. While the edges were a little rough in places because it was the first-time ever, Amy and I came home with two notebooks...
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by David Lively | About Retail, Blog, Family Business, Generations
Have you ever been told by your boss that you’re not allowed to wait on customers because, “You don’t have enough sense!”? Many careers begin slowly. “Why should I pay you to learn the business?” was the mantra at one man’s...
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by David Lively | About Retail, Blog, Communication, Family Business
The Las Vegas furniture market is filled with great product introductions and a record number of retailers looking to fend off the summer blues. I was nicely surprised to NOT hear people complaining about how difficult business is. While it is clear things are tough,...
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by David Lively | About Retail, Blog, Communication, Family Business, Generations
This evening seems simply surreal. I’m in Las Vegas preparing to speak to a number of independent furniture store owners at World Market Center. Generational transfer is the topic of the presentation. While reviewing notes it was striking to re-read the results...
