by David Lively | About Retail, Blog, Communication, Family Business, Generations
Foul language shouldn’t be needed to make your position clear. No one has ever accused me of of being a prude. In fact, just the opposite is more likely the case. The use of bottom rung slang is no longer my style. Today’s post is an exception because,...
by Amy Lively | About Retail, Blog, Communication, Family Business, Retail Idioms
T tops. Duck tails. Leg warmers. Pet rocks. Ugg boots. Cabbage Patch Kids. We’ve all seen them come… and go. Trends, by definition, are here today and usually gone tomorrow, lingering just long enough for at least one embarrassing photo opportunity. We usually...
by David Lively | About Retail, Blog, Communication, Family Business
After reading the September newsletter from furniture guru Jerry Epperson I wondered if death were a better option than retail. Jerry is typically easy on the ears and his market presentations, while interesting, are typically a rewrapped repeat of his previous words...
by Amy Lively | Blog, Communication, Family Business, Retail Idioms
I got a little lecture at the airport today when the agent scolded me for not using the self-check in to change my seat assignment. We’ll save the topic of “talking yourself out of a job” for another day. Today let’s talk about rules. List the...
by David Lively | Blog, Communication, Family Business, Generations
An entire generation of Americans is growing up with no newspapers and very few catalogs. They might not even know what a phone book looks like. Scary stuff for an old retail fart like me! This group is more concerned about value than privacy. They’ve never...
by David Lively | Blog, Communication, Family Business, Generations, Personality Type
Greed-is-good Yuppies and Bible-believing conservatives each handle training the same way. This morning I was thinking about personality type as it relates to training. Of course, wondering always leads me to generational questions. Remember we are living and working...