![Can You Imagine?]()
by David Lively | Blog, Communication, Family Business, Generations
An entire generation of Americans is growing up with no newspapers and very few catalogs. They might not even know what a phone book looks like. Scary stuff for an old retail fart like me! This group is more concerned about value than privacy. They’ve never...
![Can You Imagine?]()
by David Lively | Blog, Communication, Generations, Personality Type
“It is incumbent on every generation to pay its own debts as it goes. A principle which if acted on would save one-half the wars of the world.” Thomas Jefferson After listening to President Bush and then a dozen channels of political pundits and Wall...
![Can You Imagine?]()
by David Lively | Blog, Communication, Family Business, Generations, Personality Type
Greed-is-good Yuppies and Bible-believing conservatives each handle training the same way. This morning I was thinking about personality type as it relates to training. Of course, wondering always leads me to generational questions. Remember we are living and working...
![Can You Imagine?]()
by Amy Lively | Blog, Communication, Family Business, Retail Idioms
“International Talk Like A Pirate Day” is celebrated every year on September 19. So, ahoy! Let’s put the periscope up to your eye (not the one with the black patch). What do you see, Matey? What’s on the horizon? Do you see land ahead? Is there...
![Can You Imagine?]()
by Amy Lively | Blog, Communication, Family Business, Generations, Retail Idioms
Turn signal flashing, Mrs. Customer carefully pulls her Buick up to your store and asks to see matching tables for her living room. Ms. Customer peels into the lot, glove box bursting with parking tickets, and asks if you have a red leather chaise for her bedroom....
![Can You Imagine?]()
by David Lively | Blog, Communication, Family Business, Products
Roy H. Williams, The Wizard of Ads, wrote this week about what he calls The Extraordinary People Myth: “It’s like you’ve asked him to defend his religion; the business owner who believes in growing his businesses through exceptional service delivered by...
