by Amy Lively | About Retail, Blog, Communication, Family Business, Retail Idioms
THE NEW YORK TIMES, SEPTEMBER 8, 1895 – Mrs. Clara McArthur of 167 [sic] East One Hundred and Twenty-seventh Street, the young woman who attempted to jump from the Brooklyn Bridge ten days ago, but was prevented from doing so by the police, dropped off quietly in the...
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by Amy Lively | About Retail, Blog, Communication, Family Business, Retail Idioms
THE NEW YORK TIMES, AUGUST 31, 1895 – Mrs. Clara McArthur of 162 East One Hundred and Twenty-seventh Street attempted to jump off the Brooklyn Bridge at 5:30 o’clock yesterday morning, but was prevented by the bridge policemen… “I made up my mind long ago...
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by David Lively | About Retail, Blog, Communication, Generations, Products
Hugh MacLeod said, “The old ways are dead. And you need people around you who concur. That means hanging out more with the creative people, the freaks, the real visionaries, than you’re already doing. Thinking more about what their needs are, and...
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by Amy Lively | Blog, Communication, Retail Idioms
Multiple choice. How does the typical customer respond to this question: “How can I help you?” A: “I’ve come to fork over my hard-earned money on some of your fine merchandise. Here’s my wallet – please, just take whatever you...
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by David Lively | About Retail, Blog, Family Business
Do you remember the scene in “The Wizard of Oz” where the Wizard tells the Scarecrow, “My boy, back where I come from, men teach at great universities with no more brains than you have. But they have one thing you haven’t got – a...
by David Lively | About Retail, Blog, Family Business, Generations
I wonder if any of you remember the famous speech from the ’87 classic Wall Street? Gekko the super slick stockbroker with the $5,000 suits told us: “The point is, ladies and gentleman, that greed- for lack of a better word- is good. Greed is right. Greed...
