![Idiom: Shoppertainment]()
by Amy Lively | Blog, Family Business, Retail Idioms
We can’t even go to church anymore without expecting to be entertained. We want great music and puppet shows for the kids. We want to hear a message that tickles our ears, not pierces our hearts. Christmas has become a gross spending spree instead of a glowing...
![Idiom: Shoppertainment]()
by Amy Lively | Blog, Communication, Retail Idioms
If you ask a class of second graders, “Can you dance? Can you draw? Can you sing?” they will all say yes. Ask a class of college freshman and they will all say no. Somewhere along the line we lose confidence in our creativity. Yet your customer longs to be...
![Idiom: Shoppertainment]()
by Amy Lively | Blog, Communication, Family Business, Retail Idioms
Are you trapped by technology? Do you spend 20 minutes trying to find the right words for an email that’s going to sail through cyberspace only to land three feet away on your coworker’s desk? Do you save everything into electronic files and folders but...
by Amy Lively | Blog, Communication, Family Business, Retail Idioms
You expect the rep to pick up the dinner tab. You expect your kids to get good grades. And sometimes they let you down. Not to say anything bad about your mother, but we’re only human, right? It’s somehow even more disappointing when our unmet expectations...
![Idiom: Shoppertainment]()
by Amy Lively | Blog, Communication, Family Business, Retail Idioms
What keeps you up at night? The unpaid invoice to your biggest vendor? The grinding sound when Truck 1 changes gears? Switch gears yourself and put on your “home” hat. Does your credit card statement keep you up at night? Your son’s grades? The leaky...
