by David Lively | About Retail, Blog, Family Business, Generations
Have you ever been told by your boss that you’re not allowed to wait on customers because, “You don’t have enough sense!”? Many careers begin slowly. “Why should I pay you to learn the business?” was the mantra at one man’s...
by David Lively | About Retail, Blog
You need to understand the importance of tracking the number of opportunities you have to serve Ms. Jones. This number is indicative of the health of so many of the things successful retailers are doing each day. It is also a number that can be gathered and acted upon...