by David Lively | About Retail, Blog, Communication, Marketing
The door opens, and in walks the customer you were working with last week…what was it they were looking at? Oh yes, the dining room suite. And you were hoping they were going to add the sideboard as well. (ring-ring) But right as they walk in, the phone rings. And...
by David Lively | Blog, Communication, Family Business, Generations, Personality Type
Dr. Howard Thurman was born in 1899 in the segregated South. In 1923, Thurman graduated from Morehouse College as valedictorian. He was ordained a Baptist minister in 1925, after completing his study at the Colgate Rochester Crozer Divinity School. He then pursued...
by David Lively | Advertising, Blog, Marketing, Products, Web Strategy
Our online selling team has arrived at the High Point Market, driving, flying and crawling in from Ohio, Michigan and Florida. As we reviewed the opening headlines, I caught a FURNITUREToday story about CSN Stores’ geo-targeted advertising program. It’s exciting to...
by David Lively | About Retail, Blog
“Success is peace of mind which is a direct result of self-satisfaction in knowing you made the effort to become the best of which you are capable.” John Wooden What does the late John Wooden have to do with this generation’s retailer? Absolutely nothing. But...
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by David Lively | Blog, Communication
Sculptures are created by slowly chipping away. One blow upon the chisel with the hammer does not make the excess stone fall away and reveal a masterpiece. The artist hits and chips away at the stone continually. And this true of life, too: Nothing worthwhile comes...
