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by David Lively | About Retail, Blog, Communication, Family Business
“Hangin’ On To The Good Times.” The catchy riff of the lyric is repeated over and over… “and we were fightin’ the good fight, hangin’ on to the good times.” This past week I had the pleasure of talking with (or emailing...
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by David Lively | Blog, Communication, Family Business, Personality Type, Retail Idioms
Remember Aunt Edna? The one who pinched your cheeks and mussed your hair every year at the annual reunion? You liked playing with her marble collection, and the awkward hug was the price of admission. Remember Uncle Frank? He grunted a gruff “howdy,” none...
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by David Lively | About Retail, Blog, Communication, Family Business, Personality Type
What do you make of this? A farmer planted seed. As he scattered the seed, some of it fell on the road, and birds ate it. Some fell in the gravel; it sprouted quickly but didn’t put down roots, so when the sun came up it withered just as quickly. Some fell in...
by David Lively | Blog, Family Business
“Death from overwork” has become so common in Japan that it’s been given a name: karoshi. There is hope. You can greatly reduce your risk of karoshi: * When your calling becomes your career… * When you’re committed to causes you care about… *...
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by David Lively | About Retail, Blog
You need to understand the importance of tracking the number of opportunities you have to serve Ms. Jones. This number is indicative of the health of so many of the things successful retailers are doing each day. It is also a number that can be gathered and acted upon...
